Exhibitor Spotlight: Teqplay

What are the most common forms of hidden waste you uncover in the port calls you monitor for your clients?

The most common hidden waste we uncover is underutilised berth capacity and unseen waiting time, which directly leads to lost throughput.

What we often see is time loss that everyone just accepted as the cost of doing business, because it isn’t measured properly. Extended anchorage waiting due to inaccurate ETAs, misalignment between vessel arrival and berth readiness, delays in pilot or tug scheduling, cargo not being fully ready, or documentation flowing too slowly…

Individually, they may seem minor. But when you structure every operational milestone into verified timestamps and compare planned versus actual performance, you start to see clear potential for improvement. You turn “normal delay” into measurable waste. Once it’s visible, ports & terminals can proactively address it instead of reacting case by case.

Can you share a concrete example where your real‑time data, ETA/ETD predictions and alerts significantly reduced delays or risk in a port call?

A clear example is when vessels are automatically called in and proceed directly toward the port area, even if the berth is not yet available.

In Rotterdam, for instance, a vessel may sail in, nautical services are arranged and need to be paid for, but if the berth is still occupied, the vessel cannot proceed. This creates a double cost.

With our real-time monitoring and predictive ETA insights, this risk can be identified in advance. Around three hours before arrival, the local agent can be notified with an updated arrival forecast and berth status check. If the berth is confirmed available, the call proceeds as planned. If not, nautical services can be placed on hold and the vessel speed can be adjusted to avoid unnecessary service costs.

The same applies to surveys. Cargo and bunker operations often depend on surveyors being present immediately upon arrival. If surveyors are not aware of the vessel’s arrival, they will be late, which delays the start of operations. By providing accurate, real-time ETA updates and alerts, surveyors and terminal teams can align their readiness, reducing idle time at berth and accelerating cargo handling.

In both cases, the combination of predictive ETAs and timely alerts reduces avoidable cost, prevents operational friction and protects overall port turnaround performance.