Service & Support

Keeping your systems running safely with expert support across Germany and internationally.

Our control room offers round-the-clock monitoring and remote maintenance services for our own hardware and software products, even during ongoing operations. Additionally, our service engineers together with our authorised local service partners provide a comprehensive on-site service. We thereby ensure the high availability and operational reliability of your systems. You enjoy investment security and reliable support over the entire life cycle of our products. Even for older generations of our products we offer a reliable repair service thanks to our specialist workshop and our large inventory of spare parts.

Furthermore, we offer individual service deployments as well as comprehensive maintenance agreements in a variety of levels and characteristics. At our M+F Academy, you receive practical hands-on and result oriented coaching for our products and systems. Your employees will be well acquainted with the technology and will be optimally prepared for their tasks even before the commissioning at your site.